Privacy Policy

At Oracle Trading, accessible from oracletrading.ca, protecting the privacy and security of our wholesale clients and visitors is a top priority. This Privacy Policy outlines the types of information we collect and how we use, safeguard, and disclose it.

1. Information We Collect

When you create a B2B wholesale account, place an order, or interact with our website, we may collect the following information:

• Business & Contact Data: Company name, business number, tax IDs, primary contact name, email address, phone number, and billing/shipping addresses.
• Account Credentials: Username and secure login information required to access wholesale pricing and order portals.
• Transaction Data: Order history, product inquiries, payment status, and shipping records.
• Technical Data: IP address, browser type, device information, and browsing patterns collected automatically via cookies to optimize website performance.

2. How We Use Your Information

We strictly utilize the collected information to support your wholesale account and operations, including:

• Verifying B2B wholesale account eligibility and managing customer accounts.
• Processing, fulfilling, and delivering wholesale orders.
• Communicating regarding order updates, inventory changes, and account inquiries.
• Improving website performance, catalog navigation, and user experience.
• Complying with applicable legal, accounting, and regulatory obligations in Canada.

3. Data Sharing & Third-Party Services

We do not sell, trade, or rent your personal or business data to third parties. We only share necessary data with trusted service providers who assist in operating our platform, including:

• Logistics and freight carriers for order delivery.
• Secure payment gateways and inventory management platforms.
• Core website analytics and infrastructure providers.

4. Data Security

We implement industry-standard security measures—including SSL encryption and restricted server access—to maintain the safety of your business information. While we strive to protect your data, no method of online transmission or storage is 100% secure.

5. Cookies & Tracking Technologies

Our website uses essential cookies to remember your session, keep you logged into your wholesale portal, and preserve cart items. You can disable cookies through your browser settings, though doing so may limit website functionality.

6. Your Rights & Data Access

You have the right to inspect, correct, or request the deletion of the business information we maintain in your account profile. To update your information, log in to your account dashboard or reach out to us directly.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at: